Shipping & returns

If you want to return or exchange anything you bought from us, easy.

You have 15 days from the date of purchase. If you aren’t 100% satisfied with your purchase, you can return your order for a refund, store credit, or exchange it for the right size. We will return/refund the full amount you paid less the shipping.

Of course, we will be reselling what you returned, the product needs to be new and with the original tags or packaging. You are responsible for return shipping and any damage that might occur on the way back. 

Contact us at:  store@jacknjillssurfshop.com

Return address:

Jack n Jill's Surf Shop

582 Goderich ST

Port Elgin, On

N0H 2C0